design and production are executed with mindful consideration to meet the characteristic features of this natural material.
jewellery care
each piece is handcrafted in germany using locally sourced materials and requires delicate care. 935 sterling silver is a soft metal that oxidises when exposed to air, liquid and naturally occurring oils in the skin. wear and cuts of polished surfaces are part of the natural ageing process of well loved jewellery and can be revived by treating pieces gently with a silver polishing agent. intricate pieces can take damage and should best be removed and stored in the provided case prior any manual work.
size guide
all rings follow the european ring size standard (ISO) which measures the inner circumference in millimeter. a piece of string or paper can be used to measure the finger, but is not as reliable as having your finger sized by a jeweller. make sure to measure several times during the day, as finger sizes can vary depending on temperature. fingers should not be too cold or too warm. if you are between two sizes, the larger one is recommended to ensure a comfortable fit. if you can't find your size on the website please do not hesitate to get in touch, same for any special inquiries or questions about your size: info@almadamaschke.com
pricing
prices plus shipping cost do not include sales tax in accordance to § 19 UStG.
Preise zzgl. Versandkostenpauschale enthalten gemäß § 19 UStG keine Umsatzsteuer.
shipping
all items are handmade to order. they will carefully be packed and shipped within 7-14 working days after your order is received. prices do not include shipping costs. delivery time and shipping costs depend on your location and will be added automatically at the checkout process. local taxes and custom fees may apply to international shipments. standard shipping and handling charges for deliveries within germany are 6,00€ per shipment. for other countries within europe, standard shipping and handling charges are 15,00€. standard shipping costs for non-eu countries are 35,00€. shipping costs for packages with additional insurance may vary.
if you need your order as express delivery please get in touch over: info@almadamaschke.com
returns
items are eligible for return or exchange within 14 days of delivery. custom orders, alterations and any other form of service are non refundable. if you wish to return or exchange an item please get in touch over email beforehand at: info@almadamaschke.com
items must be unused and in original condition as well as in their original packaging. please note that the customer is responsible for the return cost. once received, returns take approximately 3-5 business days to process. upon completion, a refund confirmation email will be generated.
alma damaschke reserves the right to reject any returned items that do not meet the above requirements. please note that alma damaschke will not refund taxes, duties and/or any additional charges that may occur for orders outside of the european union. shipping costs for uncollected packages will not be refunded.